SMALL BUSINESS CENTER WORKSHOP
Webinar – Surprise & Delight Customers with “Extra Mile” Service

o For all the Small Business Workshops please use the attached logo as our graphic
o Webinar – Surprise & Delight Customers with “Extra Mile” Service
5/3/23
Wed 12:00 PM to 1:00 PM
Online
Register: https://www.ncsbc.net/reg.aspx?mode=event&event=70430029

Customer loyalty and repeat business is the lifeblood of any business. Happy customers not only keep coming back, they even advocate on your behalf and create word of mouth advertising. An emphasis on customer service in your company will likely increase revenues and even reduce employee turnover. This session will discuss best practices for delighting customers and encouraging loyalty and look at how to make this an area to grow your business and catapult you to success.

Speaker(s): tenBiz, Inc.

Pre-registration required. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.